Creating an Engaged Workforce

An engaged workforce is a major competitive advantage for any organization. Engaged employees are more committed to their organizations, leading to greater productivity and higher net profit. In fact, according to a Gallup State of the American Workplace report, businesses with high employee engagement reap a host of benefits including reduced absenteeism, turnover and shrinkage; fewer quality defects and safety incidents; and higher customer metrics.

In this course, participants will learn about the factors that enhance and detract from employee engagement and will prepare them to integrate employee engagement principles to create an engaging workplace culture.

What Participants Will Learn

• Recognize what engagement is and why it matters
• Discover the positive outcomes and benefits of an engaged workforce
• Acknowledge the difference between satisfaction, happiness, and engagement
• Identify factors that disengage employees
• Explore strategies for creating an engaged workforce