Negotiating for a Win-Win Situation

Gain the skills, insights and competencies required in all negotiations – in every industry at every level. Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structures, techniques and approaches available to them as they seek to positively influence an outcome.

This hands-on course gives participants a step-by-step guide to effective negotiation – from establishing a formal planning process to prioritizing issues to mastering persuasion techniques to identifying the communication styles of effective negotiators to breaking deadlocks to negotiating as part of a team to recognizing and using leverage to adjusting your strategy to the media used in the negotiation.

What Participants Will Learn

• Explore the negotiation process
• Plan the content of your negotiation and determine alternatives to a settlement before negotiating
• Examine the five stages of negotiation
• Identify the causes of resistance you may face during the negotiation process
• Recognize and counter the most common negotiating ploys
• Determine your negotiation style and adjust to get the results you want
• Consider the various dynamics that impact the negotiation process
• Use space, time and environment to your advantage during a negotiation
• Effectively negotiate face-to-face, on the phone or through email and other media