Process Transformation

November 2, 2024
Categories: Process Improvement, Professional Skills

There is no one-size-fits-all recipe for getting better business results. It is both art and science, requiring data-driven problem solving and out-of-the-box solutions to assure sustainable success.

This course will add creative redesign techniques (Six Hats, SCAMPER, Five Max) to your classic, data-driven process improvement skills so you are able to deliver both incremental change and breakthrough solutions for your organization. It takes a strategic view that assesses how your organization’s unique process strengths can be leveraged as competitive weapons.

What Participants Will Learn

  • Evaluate the need for innovation vs. improvement
  • Interpret data and graphics to make key decisions
  • Think outside the “process box”
  • Devise innovative process designs based on customer needs
  • Evaluate and apply process improvement alternatives
  • Develop results-oriented process improvement solutions
  • Assess the strategic impact of process capabilities
  • Deliver more value to current and future customers