Catalog

With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.

Whether you are a team member, project manager, or aspire to lead effective project teams, an understanding of the basic methodologies of project management is essential. This course is intended as an overview describing the fundamental principles, processes, knowledge areas, and tools and techniques of project management and is designed for practical application in the […]

Why is it that the Richard Branson’s of this world are rich and famous? What secret do they know that the rest of us don’t? If you study their lives closely, participants will discover the rich and famous have certain habits that attribute to their success. Successful people are very careful about how they spend […]

Process Mapping is the essential foundation for every approach to quality improvement (Six Sigma, Lean, reengineering) and workflow automation (ERP, BPMS, CRM). However, business processes do not exist in a vacuum. Before mapping and improving how work gets done, it is essential to understand the business system in which a process operates, lest we create […]

There is no one-size-fits-all recipe for getting better business results. It is both art and science, requiring data-driven problem solving and out-of-the-box solutions to assure sustainable success. This course will add creative redesign techniques (Six Hats, SCAMPER, Five Max) to your classic, data-driven process improvement skills so you are able to deliver both incremental change […]

Managing the quality of project deliverables is one of the key components of successful project management. Project managers must be adept at planning for and implementing adequate quality controls within their projects. This course focuses on the processes for successful quality management within projects and helps prepare project managers to complete these important tasks. It […]

Project managers need to understand the many aspects of risk assessment and planning prior to completion of the project plan and thenlearn the tools and techniques to monitor and appropriately manage changes. This course examines risk monitoring as the plan is executed, the project manager’s efforts in establishing an approach to risk, and suitable responses […]

All projects, regardless of their size, require a schedule. In addition to key aspects of schedule development, practical case studies will be used to allow sufficient practice of the control techniques and give the project manager a sound basis for effective application of scheduling software. In this course, participants will focus on managing the constraints […]

Psychological safety is the capacity to maintain one’s distance from danger, feel at ease with oneself, and rely on one’s own ability to defend against destructive impulses that originate from oneself or from others. Promoting employee well-being, job satisfaction, and productivity all depend on psychological safety. This course will explore the definition of psychological safety, […]

In the years since the publication of First, Break All the Rules, millions have come to the simple, but powerful realization that to get the most out of people, you must build on their strengths. In fact, Gallup research proves that people succeed when they focus on what they do best – this gives them […]

As every CEO will tell you, staying afloat is difficult enough as it is. To succeed on top of simply surviving and to actually grow — that’s a whole other challenge in itself. It doesn’t matter what your organization does, what its products or services are, you’re always going to be competing directly with other […]

Table of Contents

COMMUNICATION

TEAMBUILDING

LEADERSHIP and MANAGEMENT

PROFESSIONAL SKILLS

DIVERSITY, EQUITY and INCLUSION

DESIGN THINKING

HUMAN RESOURCES

LEARNING and DEVELOPMENT

SIX SIGMA

SALES

PROJECT MANAGEMENT

PROCESS MANAGEMENT