Catalog
With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.
Whether you are a team member, project manager, or aspire to lead effective project teams, an understanding of the basic methodologies of project management is essential. This course is intended as an overview describing the fundamental principles, processes, knowledge areas, and tools and techniques of project management and is designed for practical application in the […]
Why is it that the Richard Branson’s of this world are rich and famous? What secret do they know that the rest of us don’t? If you study their lives closely, participants will discover the rich and famous have certain habits that attribute to their success. Successful people are very careful about how they spend […]
Process Mapping is the essential foundation for every approach to quality improvement (Six Sigma, Lean, reengineering) and workflow automation (ERP, BPMS, CRM). However, business processes do not exist in a vacuum. Before mapping and improving how work gets done, it is essential to understand the business system in which a process operates, lest we create […]
There is no one-size-fits-all recipe for getting better business results. It is both art and science, requiring data-driven problem solving and out-of-the-box solutions to assure sustainable success. This course will add creative redesign techniques (Six Hats, SCAMPER, Five Max) to your classic, data-driven process improvement skills so you are able to deliver both incremental change […]
Managing the quality of project deliverables is one of the key components of successful project management. Project managers must be adept at planning for and implementing adequate quality controls within their projects. This course focuses on the processes for successful quality management within projects and helps prepare project managers to complete these important tasks. It […]
Project managers need to understand the many aspects of risk assessment and planning prior to completion of the project plan and thenlearn the tools and techniques to monitor and appropriately manage changes. This course examines risk monitoring as the plan is executed, the project manager’s efforts in establishing an approach to risk, and suitable responses […]
All projects, regardless of their size, require a schedule. In addition to key aspects of schedule development, practical case studies will be used to allow sufficient practice of the control techniques and give the project manager a sound basis for effective application of scheduling software. In this course, participants will focus on managing the constraints […]
Psychological safety is the capacity to maintain one’s distance from danger, feel at ease with oneself, and rely on one’s own ability to defend against destructive impulses that originate from oneself or from others. Promoting employee well-being, job satisfaction, and productivity all depend on psychological safety. This course will explore the definition of psychological safety, […]
In the years since the publication of First, Break All the Rules, millions have come to the simple, but powerful realization that to get the most out of people, you must build on their strengths. In fact, Gallup research proves that people succeed when they focus on what they do best – this gives them […]
As every CEO will tell you, staying afloat is difficult enough as it is. To succeed on top of simply surviving and to actually grow — that’s a whole other challenge in itself. It doesn’t matter what your organization does, what its products or services are, you’re always going to be competing directly with other […]
Table of Contents
COMMUNICATION
- Business Grammar Basics
- Communicating Assertively: Finding Your Voice
- Communication Strategies for Organizational Success
- Dynamic Listening Skills
- Email Essentials
- Giving and Receiving Feedback Like A Pro
- Strategies for Creating and Delivering Successful Presentations
- Tackling Tough Conversations
- The Power of Questions
- Writing for Results: Composing Successful Business Communications
TEAMBUILDING
- Building a High-Performance Work Team
- Experiential Team Building – Team Challenge Course (Low Ropes)
- Experiential Team Building – High Team Challenge (High Ropes)
- Managing Multicultural Teams for Peak Performance
- The Power of Personality in the Workplace
- Working Effectively in Virtual and Remote Teams
LEADERSHIP and MANAGEMENT
- Authentic Executive Presence
- Coaching for Performance
- Core Leadership Strengths
- Creating an Engaged Workforce
- Creative Conflict Resolution
- Developing Leadership Skills Through Mindfulness
- Driving Accountability and Empowering Others
- Emerging Leaders Certificate Program
- Engaging and Managing Gen Zers in the Workplace
- Fundamentals of Leadership
- Improving Your Managerial Effectiveness
- Leadership Essentials Certificate Program
- Leadership Skills for Supervisors
- Leading Hybrid Teams
- Leading Organizational Change
- Leading With DISC Personality Profiles
- Leading With Emotional Intelligence
- Making the Transition to Management
- Mastering Motivation
- Preparing for Leadership: What You Need to Take the Lead
- Successfully Managing People
- The Art of Delegation
- Trust Strategies to Drive Commitment and Productivity
- Women in Leadership Certificate Program
PROFESSIONAL SKILLS
- Accountability in the Workplace
- Accounting for Non-Financial Managers
- Bolster Your Assertiveness Skills
- Building a Positive Work Environment
- Business Acumen Basics
- Critical Thinking and Problem Solving Like A Pro
- Cultivating Resilience in the Face of Disruption
- Curiosity and Its Importance in the Workplace
- Developing Positive Relationships with Difficult People
- Effective Goal Setting
- Embracing Organizational Change
- Emotional Intelligence: A Key Factor for Success
- Establishing a Growth Mindset
- Exceptional Customer Service
- Fundamentals of Strategic Planning
- Get Your GRIT On: Growth, Resilience, Inspiration and Tenacity
- Getting Things Done Through Influence
- Integrity in the Workplace
- Managing the Work / Life Balance
- Negotiating for a Win-Win Situation
- Overcoming Imposter Syndrome: Strategies to Build Confidence
- Principles of Effective Decision Making
- Priority Planning for Maximum Results
- Recognizing and Defining Your Competitive Advantage
- Stress Management: How to Reduce, Prevent, and Cope with Stress
- Successful Meeting Management
- The Power of Storytelling
- Time and Workload Management
- Unleash Your Creativity and Innovation
- Using Data Analytics As A Competitive Advantage
DIVERSITY, EQUITY and INCLUSION
- Addressing Microaggressions in the Workplace
- Building the Business Case for Diversity, Equity and Inclusion
- Cracking the Gender Communication Code
- Creating a Sustainable DEI Business Model
- Cultivating Cultural Intelligence
- Inclusive Recruitment, Engagement and Retention
- Managing Unconscious Bias in the Workplace
- Practicing Thoughtful Allyship
- Preventing Harassment in the Workplace
- The Generational Impact to Business
- Psychological Safety in the Workplace
- Today’s Workplace: Fostering An Environment of Inclusion
- Working on a Diverse and Inclusive Team
DESIGN THINKING
- Designing for Adoption: Nudging Behavior Change
- Designing Moments That Matter
- Foundations in Design Thinking Certificate Program
- Spotting Opportunities Hidden In Plain Sight
- The Big Payoff of Little Bets
HUMAN RESOURCES
- Driving Employee Engagement and Retention
- Employee Compensation and Benefits
- Employee Performance Management
- Fundamentals of Human Resource Management
- HR Certification Exam Prep: HRCI PHR®/SPHR® and SHRM CP/SCP
- Labor and Employment Law
- Recruitment and Selection: Developing an Effective Talent Strategy
- The Dynamics of Human Behavior in the Organization
LEARNING and DEVELOPMENT
- Building the Business Case for Learning
- Designing and Delivering Engaging Virtual Classes
- Driving Learning Results With Data
- Effective Training Principles
- Instructional Design: Designing a Training Program
- The Role Learning and Development Plays in Talent Management
- Train-the-Trainer
- Trainer as a Consultant
- Training Needs Analysis
SIX SIGMA
- Six Sigma White Belt Certification
- Six Sigma Yellow Belt Certification
- Six Sigma Orange Belt Certification
- Six Sigma Green Belt Certification
- Six Sigma Black Belt Certification
- Six Sigma Master Black Belt Certification
- The 5S System
- Value Stream Mapping
- Kaizen Event
SALES
- Coaching for Sales Success
- Developing and Implementing Strategic Marketing Plans
- Effectively Managing Your Salesforce
- Emotional Intelligence for Sales Leadership
- Essential Selling Techniques for the New Salesperson
- Leading Your Sales Teams to Negotiate Better Deals
- Principles of Professional Selling
- Recognizing and Defining Your Competitive Advantage
- Writing Winning Proposals
PROJECT MANAGEMENT
- Cost Estimating and Cost Management
- Leadership and Communication Skills for the Project Manager
- PMP® Exam Prep Program
- Principles of Project Management
- Project Quality Management
- Project Risk Management
- Project Schedule Development and Control
PROCESS MANAGEMENT