Catalog
With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.
The current and predicted employment trends are mandating that organizations will need to have a solid recruitment and selection strategy in place to remain competitive. To ensure these objectives are achieved, there must be a strong focus on attracting, screening, and hiring the right candidate at the right time. This course is designed to educate […]
Learn how to promote your products, your company and yourself with skill and integrity. Every corporate executive and manager represents their organization’s products and services. For career mobility, you need to clearly understand the fundamentals of customer service, selling and negotiating. This course will introduce participants to high-integrity sales approaches, effective client communications techniques and […]
Lean Six Sigma Black Belts are some of the most sought-after professionals today and exhibit exceptional leadership qualities, understand team dynamics, and assigns all team members with roles and responsibilities. In this role, Black Belts also coach, develop, and advise the management and the employees to achieve common goals. As a Black Belt candidate, participants […]
Certified Six Sigma Green Belt professionals are very much in demand in manufacturing and service industries. This course consists of 19.5 hours of classroom instruction and provides a detailed and hands-on view into three of the most widely used total quality management methodologies in the industry today. This course covers the Lean Six Sigma methodology […]
This course provides advanced training on three of the most-widely used total quality management methodologies in the industry today (Lean, DMAIC, and DMADV). This course covers advanced topics on the Lean Six Sigma methodology and tools used to improve existing processes, design new processes, or reduce waste from existing processes. Participants will gain the Leadership, […]
This course provides a general overview of the skills needed to support Lean Six Sigma practitioners as a Project Champion. This course introduces the different styles of leadership, as well as the critical leadership skills and competencies needed to build and lead powerful Six Sigma teams in a global environment. To earn the certification, a […]
Six Sigma White Belt training is an ideal beginner level for those simply looking to understand the basics of Six Sigma and process improvement. It works best for employees who are unfamiliar with Six Sigma and want to learn more about the methodology and how it can impact an organization. This course provides a brief […]
A Certified Lean Six Sigma Yellow Belt is a professional who is well-versed in the foundational elements of the Lean Six Sigma Methodology, who leads limited improvement projects and / or serves as a team member as a part of more complex improvement projects. This Yellow Belt course teaches the relationships between improving quality processes […]
What do moon walking bears and suburban driving habits have to do with innovation? And what can we learn from hot dog eating champions about seeing differently? This course will share how our “frames” (the way we see the world, ourselves, and our challenges and opportunities) all factor into if and how we innovate. In […]
Success in your professional life will depend on your speaking skills – either because you regularly will be asked to speak before groups or because you will occasionally be asked to do so. Making a good oral presentation is more than just good delivery. It also involves developing a strategy that fits your audience and […]
Table of Contents
COMMUNICATION
- Business Grammar Basics
- Communicating Assertively: Finding Your Voice
- Communication Strategies for Organizational Success
- Dynamic Listening Skills
- Email Essentials
- Giving and Receiving Feedback Like A Pro
- Strategies for Creating and Delivering Successful Presentations
- Tackling Tough Conversations
- The Power of Questions
- Writing for Results: Composing Successful Business Communications
TEAMBUILDING
- Building a High-Performance Work Team
- Experiential Team Building – Team Challenge Course (Low Ropes)
- Experiential Team Building – High Team Challenge (High Ropes)
- Managing Multicultural Teams for Peak Performance
- The Power of Personality in the Workplace
- Working Effectively in Virtual and Remote Teams
LEADERSHIP and MANAGEMENT
- Authentic Executive Presence
- Coaching for Performance
- Core Leadership Strengths
- Creating an Engaged Workforce
- Creative Conflict Resolution
- Developing Leadership Skills Through Mindfulness
- Driving Accountability and Empowering Others
- Emerging Leaders Certificate Program
- Engaging and Managing Gen Zers in the Workplace
- Fundamentals of Leadership
- Improving Your Managerial Effectiveness
- Leadership Essentials Certificate Program
- Leadership Skills for Supervisors
- Leading Hybrid Teams
- Leading Organizational Change
- Leading With DISC Personality Profiles
- Leading With Emotional Intelligence
- Making the Transition to Management
- Mastering Motivation
- Preparing for Leadership: What You Need to Take the Lead
- Successfully Managing People
- The Art of Delegation
- Trust Strategies to Drive Commitment and Productivity
- Women in Leadership Certificate Program
PROFESSIONAL SKILLS
- Accountability in the Workplace
- Accounting for Non-Financial Managers
- Bolster Your Assertiveness Skills
- Building a Positive Work Environment
- Business Acumen Basics
- Critical Thinking and Problem Solving Like A Pro
- Cultivating Resilience in the Face of Disruption
- Curiosity and Its Importance in the Workplace
- Developing Positive Relationships with Difficult People
- Effective Goal Setting
- Embracing Organizational Change
- Emotional Intelligence: A Key Factor for Success
- Establishing a Growth Mindset
- Exceptional Customer Service
- Fundamentals of Strategic Planning
- Get Your GRIT On: Growth, Resilience, Inspiration and Tenacity
- Getting Things Done Through Influence
- Integrity in the Workplace
- Managing the Work / Life Balance
- Negotiating for a Win-Win Situation
- Overcoming Imposter Syndrome: Strategies to Build Confidence
- Principles of Effective Decision Making
- Priority Planning for Maximum Results
- Recognizing and Defining Your Competitive Advantage
- Stress Management: How to Reduce, Prevent, and Cope with Stress
- Successful Meeting Management
- The Power of Storytelling
- Time and Workload Management
- Unleash Your Creativity and Innovation
- Using Data Analytics As A Competitive Advantage
DIVERSITY, EQUITY and INCLUSION
- Addressing Microaggressions in the Workplace
- Building the Business Case for Diversity, Equity and Inclusion
- Cracking the Gender Communication Code
- Creating a Sustainable DEI Business Model
- Cultivating Cultural Intelligence
- Inclusive Recruitment, Engagement and Retention
- Managing Unconscious Bias in the Workplace
- Practicing Thoughtful Allyship
- Preventing Harassment in the Workplace
- The Generational Impact to Business
- Psychological Safety in the Workplace
- Today’s Workplace: Fostering An Environment of Inclusion
- Working on a Diverse and Inclusive Team
DESIGN THINKING
- Designing for Adoption: Nudging Behavior Change
- Designing Moments That Matter
- Foundations in Design Thinking Certificate Program
- Spotting Opportunities Hidden In Plain Sight
- The Big Payoff of Little Bets
HUMAN RESOURCES
- Driving Employee Engagement and Retention
- Employee Compensation and Benefits
- Employee Performance Management
- Fundamentals of Human Resource Management
- HR Certification Exam Prep: HRCI PHR®/SPHR® and SHRM CP/SCP
- Labor and Employment Law
- Recruitment and Selection: Developing an Effective Talent Strategy
- The Dynamics of Human Behavior in the Organization
LEARNING and DEVELOPMENT
- Building the Business Case for Learning
- Designing and Delivering Engaging Virtual Classes
- Driving Learning Results With Data
- Effective Training Principles
- Instructional Design: Designing a Training Program
- The Role Learning and Development Plays in Talent Management
- Train-the-Trainer
- Trainer as a Consultant
- Training Needs Analysis
SIX SIGMA
- Six Sigma White Belt Certification
- Six Sigma Yellow Belt Certification
- Six Sigma Orange Belt Certification
- Six Sigma Green Belt Certification
- Six Sigma Black Belt Certification
- Six Sigma Master Black Belt Certification
- The 5S System
- Value Stream Mapping
- Kaizen Event
SALES
- Coaching for Sales Success
- Developing and Implementing Strategic Marketing Plans
- Effectively Managing Your Salesforce
- Emotional Intelligence for Sales Leadership
- Essential Selling Techniques for the New Salesperson
- Leading Your Sales Teams to Negotiate Better Deals
- Principles of Professional Selling
- Recognizing and Defining Your Competitive Advantage
- Writing Winning Proposals
PROJECT MANAGEMENT
- Cost Estimating and Cost Management
- Leadership and Communication Skills for the Project Manager
- PMP® Exam Prep Program
- Principles of Project Management
- Project Quality Management
- Project Risk Management
- Project Schedule Development and Control
PROCESS MANAGEMENT