Catalog

While some workplace stress is normal, excessive stress can interfere with employee productivity and performance, impact physical and emotional health, and affect relationships and home life. It can even mean the difference between success and failure on the job. Employees can’t control everything in their work environment, but that doesn’t mean they’re powerless. Whatever ambitions […]

Meetings dominate life in America today. According to the National Statistics Council, 37% of employee time is spent in meetings. Do ineffective meetings frustrate you? When you lead a meeting, are you able to keep your participants on track? Do you achieve buy- in from everyone around the table? Do your meetings lead to action? […]

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your organization as a whole can be the catalyst that motivates your teams to heightened productivity. This course underscores the […]

From time to time, tough conversations are a necessary part of your job. Disagreements don’t just disappear when they’re ignored. Knowing how to be both direct and diplomatic is an important skill when having these kinds of conversations. They need to be dealt with in an appropriate way that achieves the desired result, yet keeps […]

The 5S System is the most common technique used in Lean Manufacturing environments. It allows people to take control of their work area by removing unneeded items (Sort), organizing the needed items (Set), practicing good housekeeping (Shine), setting standards for the first 3S’s (Standardize), and maintaining the improvements (Sustain). This course shows participants how to […]

You can’t do everything yourself. If you try, you will quickly find yourself in a cycle of burnout. Not only would you be unable to finish it all, but the quality of your work would likely be reduced. When you delegate, you spread out the load, balance resources strategically and enable people to work to […]

It has been said that operational excellence secures a company’s present, while innovation excellence secures its future. But with mounting pressures to meet financial expectations, companies and organizations of all stripes find themselves increasingly focused on delivering, not discovering. Might there be a way to lower the time, costs, and risks related to innovation? Some […]

The average person works about 90,000 hours during their lifetime and yet research shows that only about 45% enjoy their work. Knowing what drives someone to want to come to work and perform well begins with understanding human behavior and its impact in the workplace. Leveraging this knowledge; what motivates human behavior, can build more […]

Generational differences do exist; but to what extent do they impact working and personal relationship? By traditional definition, your age defines your generation, but what are the differences between the generations and how can understanding the differences work to your advantage? This course will provide an overview of the generations, take a look at some […]

Discovering and making the most of our strengths, creating a common language for dealing with issues and challenges, and appreciating differences all contribute to being effective in today’s workplace. Individual differences are defined in terms of personality. Using the DISC Profile Assessment, this course provides insights and strategies for working with others while building more […]