Catalog

The art of asking questions and encouraging a process of inquiry is sometimes lost in the demand for immediate short-term answers. One crucial skill for leaders is their ability to communicate effectively and this includes the practice of asking the right questions. Often leaders believe they need to have all the answers in order to […]

The ability to tell a good story is a powerful addition to anyone’s ability to communicate meaningful messages to clients, colleagues and the public. A story well told can make us laugh or cry, move us to motivation or stop us dead in our tracks. This course will explore the art of oral storytelling by […]

In today’s volatile and global business climate, managing talent for high performance will play an increasingly crucial role in an organization’s growth and future success. Learning and Development is a timeless resource for building employee skills, enhancing their motivation, and contributing to productivity and engagement. It is particularly valuable when the learning activities are linked […]

Time management is the process of organizing and planning how to divide time between specific activities. Good time management enables one to work smarter – not harder – so that they get more done in less time, even when time is tight and pressures are high. Failing to manage one’s time damages their effectiveness and […]

Workplace sensitivity is about ensuring that everyone in the workplace is respected and treated appropriately, regardless of who they are. Just as we want people to show respect to our feelings and ways of living, so too must we show respect to others. The idea of treating everyone with respect and fairness may sound simple, […]

Training is a critical piece of the success of any organization. Improved skills and knowledge at all levels increase Learners thrive on engaging and thoughtful training environments, and trainers can reach more participants by utilizing dynamic styles of teaching throughout their curriculum. This highly engaging and interactive Train-the-Trainer Certificate program will strengthen the participants’ skills […]

A training consultant is a professional who optimizes the productivity and development of an organization’s workforce. They evaluate an organization’s current training practices, and they create new training programs that teach material in line with organizational objectives. This course provides an overview and practice of some of the tools and processes involved in the performance […]

Successful training professionals know that a critical first step in building the “right” training solution is to conduct a training needs analysis. But what do you do when the company executives have already decided on a training solution, or you’re asked to build a new training program in three weeks? The answer: training needs analysis […]

Having authority alone is not enough. At every level, business and performance should be built on a solid foundation of mutual trust. Trust has been proven to decrease turnover, increase innovation, and improve team performance. When trust is compromised, relationships and productivity can suffer. This course will enable participants to develop and drive performance, build […]

Having authority alone is not enough. At every level, business and performance should be built on a solid foundation of mutual trust. Trust has been proven to decrease turnover, increase innovation, and improve team performance. When trust is compromised, relationships and productivity can suffer. This course will enable participants to develop and drive performance, build […]