Catalog

With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.

Do you wish you could try things at work that have never been done before? Do you doubt your own capacity for creativity and innovation? Do you have trouble getting creative solutions from your team? Relying on yesterday’s ideas, products and assumptions can spell failure to your company and be a detriment to your career. […]

Data drives better business. Having data or collecting data is not valuable – but using data is. Analytical insights are changing customer expectations and corporate strategy. Analytics is the new differentiator. Among the many benefits, using data can help companies save thousands of dollars, improve their procurement efficiency, develop their marketing strategies, support business growth […]

In order to improve a process or value stream, it is necessary to have a good plan of action or strategy. Value stream mapping is a key lean manufacturing tool that is used to define the current and future states of a manufacturing or service process and then set the action plan needed to achieve […]

Research shows that women bring unique characteristics and capabilities to the leadership challenges they face. In fact, the most successful women have vision, fortitude, and the ability to work in competitive environments without compromising their unique traits and skill sets. To be successful, organizations need to leverage this diversity of leadership to improve the quality […]

Master new competencies to meet the challenges of leading a virtual team. You need to build a team identity and process…balance technical and social systems within your team…and facilitate the development of long-distance relationships and trust among your team members. Communication takes on a whole new meaning when you’re not face-to-face with your direct reports […]

There is a great deal of research showing the benefits of diversity in companies. A 2017 Boston Consulting Group (BCG) study identified diversity as a key driver of innovation, finding that diverse teams produce 19% more revenue. It only makes sense that high-performing teams are composed of people who bring a variety of perspectives and […]

Writing well is one of the most important skills you can develop to be successful in the business world. Every word you write tells your readers who you are. Effective and efficient writing is essential to maintaining client relations, winning job proposals and grants, and garnering support for action within the company. This course will […]

Winning new business contracts requires innovative bidding approaches. This course provides a thorough overview of the entire proposal development and presentation process – including each successive stage from RFP analysis to submission of a compliant, persuasive written proposal and compelling oral presentation. This course features a variety of teaching techniques, including a simulated RFP. Each […]

Table of Contents

COMMUNICATION

TEAMBUILDING

LEADERSHIP and MANAGEMENT

PROFESSIONAL SKILLS

DIVERSITY, EQUITY and INCLUSION

DESIGN THINKING

HUMAN RESOURCES

LEARNING and DEVELOPMENT

SIX SIGMA

SALES

PROJECT MANAGEMENT

PROCESS MANAGEMENT