Catalog
With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.
Do you wish you could try things at work that have never been done before? Do you doubt your own capacity for creativity and innovation? Do you have trouble getting creative solutions from your team? Relying on yesterday’s ideas, products and assumptions can spell failure to your company and be a detriment to your career. […]
Data drives better business. Having data or collecting data is not valuable – but using data is. Analytical insights are changing customer expectations and corporate strategy. Analytics is the new differentiator. Among the many benefits, using data can help companies save thousands of dollars, improve their procurement efficiency, develop their marketing strategies, support business growth […]
In order to improve a process or value stream, it is necessary to have a good plan of action or strategy. Value stream mapping is a key lean manufacturing tool that is used to define the current and future states of a manufacturing or service process and then set the action plan needed to achieve […]
Research shows that women bring unique characteristics and capabilities to the leadership challenges they face. In fact, the most successful women have vision, fortitude, and the ability to work in competitive environments without compromising their unique traits and skill sets. To be successful, organizations need to leverage this diversity of leadership to improve the quality […]
Master new competencies to meet the challenges of leading a virtual team. You need to build a team identity and process…balance technical and social systems within your team…and facilitate the development of long-distance relationships and trust among your team members. Communication takes on a whole new meaning when you’re not face-to-face with your direct reports […]
There is a great deal of research showing the benefits of diversity in companies. A 2017 Boston Consulting Group (BCG) study identified diversity as a key driver of innovation, finding that diverse teams produce 19% more revenue. It only makes sense that high-performing teams are composed of people who bring a variety of perspectives and […]
Writing well is one of the most important skills you can develop to be successful in the business world. Every word you write tells your readers who you are. Effective and efficient writing is essential to maintaining client relations, winning job proposals and grants, and garnering support for action within the company. This course will […]
Winning new business contracts requires innovative bidding approaches. This course provides a thorough overview of the entire proposal development and presentation process – including each successive stage from RFP analysis to submission of a compliant, persuasive written proposal and compelling oral presentation. This course features a variety of teaching techniques, including a simulated RFP. Each […]
Table of Contents
COMMUNICATION
- Business Grammar Basics
- Communicating Assertively: Finding Your Voice
- Communication Strategies for Organizational Success
- Dynamic Listening Skills
- Email Essentials
- Giving and Receiving Feedback Like A Pro
- Strategies for Creating and Delivering Successful Presentations
- Tackling Tough Conversations
- The Power of Questions
- Writing for Results: Composing Successful Business Communications
TEAMBUILDING
- Building a High-Performance Work Team
- Experiential Team Building – Team Challenge Course (Low Ropes)
- Experiential Team Building – High Team Challenge (High Ropes)
- Managing Multicultural Teams for Peak Performance
- The Power of Personality in the Workplace
- Working Effectively in Virtual and Remote Teams
LEADERSHIP and MANAGEMENT
- Authentic Executive Presence
- Coaching for Performance
- Core Leadership Strengths
- Creating an Engaged Workforce
- Creative Conflict Resolution
- Developing Leadership Skills Through Mindfulness
- Driving Accountability and Empowering Others
- Emerging Leaders Certificate Program
- Engaging and Managing Gen Zers in the Workplace
- Fundamentals of Leadership
- Improving Your Managerial Effectiveness
- Leadership Essentials Certificate Program
- Leadership Skills for Supervisors
- Leading Hybrid Teams
- Leading Organizational Change
- Leading With DISC Personality Profiles
- Leading With Emotional Intelligence
- Making the Transition to Management
- Mastering Motivation
- Preparing for Leadership: What You Need to Take the Lead
- Successfully Managing People
- The Art of Delegation
- Trust Strategies to Drive Commitment and Productivity
- Women in Leadership Certificate Program
PROFESSIONAL SKILLS
- Accountability in the Workplace
- Accounting for Non-Financial Managers
- Bolster Your Assertiveness Skills
- Building a Positive Work Environment
- Business Acumen Basics
- Critical Thinking and Problem Solving Like A Pro
- Cultivating Resilience in the Face of Disruption
- Curiosity and Its Importance in the Workplace
- Developing Positive Relationships with Difficult People
- Effective Goal Setting
- Embracing Organizational Change
- Emotional Intelligence: A Key Factor for Success
- Establishing a Growth Mindset
- Exceptional Customer Service
- Fundamentals of Strategic Planning
- Get Your GRIT On: Growth, Resilience, Inspiration and Tenacity
- Getting Things Done Through Influence
- Integrity in the Workplace
- Managing the Work / Life Balance
- Negotiating for a Win-Win Situation
- Overcoming Imposter Syndrome: Strategies to Build Confidence
- Principles of Effective Decision Making
- Priority Planning for Maximum Results
- Recognizing and Defining Your Competitive Advantage
- Stress Management: How to Reduce, Prevent, and Cope with Stress
- Successful Meeting Management
- The Power of Storytelling
- Time and Workload Management
- Unleash Your Creativity and Innovation
- Using Data Analytics As A Competitive Advantage
DIVERSITY, EQUITY and INCLUSION
- Addressing Microaggressions in the Workplace
- Building the Business Case for Diversity, Equity and Inclusion
- Cracking the Gender Communication Code
- Creating a Sustainable DEI Business Model
- Cultivating Cultural Intelligence
- Inclusive Recruitment, Engagement and Retention
- Managing Unconscious Bias in the Workplace
- Practicing Thoughtful Allyship
- Preventing Harassment in the Workplace
- The Generational Impact to Business
- Psychological Safety in the Workplace
- Today’s Workplace: Fostering An Environment of Inclusion
- Working on a Diverse and Inclusive Team
DESIGN THINKING
- Designing for Adoption: Nudging Behavior Change
- Designing Moments That Matter
- Foundations in Design Thinking Certificate Program
- Spotting Opportunities Hidden In Plain Sight
- The Big Payoff of Little Bets
HUMAN RESOURCES
- Driving Employee Engagement and Retention
- Employee Compensation and Benefits
- Employee Performance Management
- Fundamentals of Human Resource Management
- HR Certification Exam Prep: HRCI PHR®/SPHR® and SHRM CP/SCP
- Labor and Employment Law
- Recruitment and Selection: Developing an Effective Talent Strategy
- The Dynamics of Human Behavior in the Organization
LEARNING and DEVELOPMENT
- Building the Business Case for Learning
- Designing and Delivering Engaging Virtual Classes
- Driving Learning Results With Data
- Effective Training Principles
- Instructional Design: Designing a Training Program
- The Role Learning and Development Plays in Talent Management
- Train-the-Trainer
- Trainer as a Consultant
- Training Needs Analysis
SIX SIGMA
- Six Sigma White Belt Certification
- Six Sigma Yellow Belt Certification
- Six Sigma Orange Belt Certification
- Six Sigma Green Belt Certification
- Six Sigma Black Belt Certification
- Six Sigma Master Black Belt Certification
- The 5S System
- Value Stream Mapping
- Kaizen Event
SALES
- Coaching for Sales Success
- Developing and Implementing Strategic Marketing Plans
- Effectively Managing Your Salesforce
- Emotional Intelligence for Sales Leadership
- Essential Selling Techniques for the New Salesperson
- Leading Your Sales Teams to Negotiate Better Deals
- Principles of Professional Selling
- Recognizing and Defining Your Competitive Advantage
- Writing Winning Proposals
PROJECT MANAGEMENT
- Cost Estimating and Cost Management
- Leadership and Communication Skills for the Project Manager
- PMP® Exam Prep Program
- Principles of Project Management
- Project Quality Management
- Project Risk Management
- Project Schedule Development and Control
PROCESS MANAGEMENT