Catalog

With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.

Today’s organizations need leaders, managers, and employees who can directly contribute to the achievement of their goals and objectives by making the right business decisions. Essentially, every employee needs the skills and tools to think more like a business owner and to understand, set, and execute business strategy while being able to measure the effectiveness […]

Effective business writing is one of the most important communication skills in the workplace today. By writing well, using clear sentences and correct grammar, you can ensure your message is communicated to and understood by your intended audience. This course will help participants improve the way they write by expanding their knowledge and understanding of […]

Many talent development professionals have discovered that they need to add coaching to their skill set. Performance coaching can be described as a series of guided conversations that enable the “coachee” to discover and implement personal solutions to challenging issues or areas of performance. These solutions, because they are intrinsic to the “coachee,” are more […]

Coaching salespeople is different from any other type of coaching. However, sales coaching is a sales manager’s most important job. Research has shown that salespeople respond best when they are provided a clear path forward where they receive guidance on designing the way and yet owns the steps and processes that lead to the destination. […]

This course is designed to support individuals who seek to cultivate more effective communication skills, clearer messaging, and better align intention and impact. In this course, participants will identify their needs and desires, practice stating them clearly, and recognize ineffective aspects of their personal communication that may be deterring them from successful interactions or hindering […]

The ability to communicate effectively in business is essential to both the individual and the organization. Expressing our wants, feelings, thoughts and opinions clearly and effectively is only half of the communication process needed for success. The heart of communication is effectively transferring information, meaning, and understanding from sender to receiver. Carrying out that process […]

In the years since the publication of First, Break All the Rules, millions have come to the simple, but powerful realization that to get the most out of people, you must build on their strengths. In fact, Gallup research proves that people succeed when they focus on what they do best. When they use their […]

Cost estimating is a fundamental yet challenging task for contract and project managers. Projects cannot be successful without accurate and timely project cost estimating. Estimating is a practice that occurs throughout the project management lifecycle, and so it must be done effectively and efficiently. This course explores project cost estimating and a budget planning effort […]

The fact is…men and women communicate differently on all levels. Although men and women speak the same language, decades of research show that we have differences in priorities, internal processing and behavior patterns. It’s easy to misunderstand, misinterpret or simply not getwhere the other is coming from. In this interactive course, participants will increase their […]

Designing a holistic DEI strategy is about more than reacting to today’s environment – it’s about developing the conditions for long-term behavioral changes and ensuring that diversity and inclusion becomes an ingrained part of your organization’s long-term focus. Changing company culture is no small feat, but this course focuses on implementing the right tools with […]

Table of Contents

COMMUNICATION

TEAMBUILDING

LEADERSHIP and MANAGEMENT

PROFESSIONAL SKILLS

DIVERSITY, EQUITY and INCLUSION

DESIGN THINKING

HUMAN RESOURCES

LEARNING and DEVELOPMENT

SIX SIGMA

SALES

PROJECT MANAGEMENT

PROCESS MANAGEMENT