Catalog

With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.

Research is finding that leaders who invest in the wellness infrastructure of their organization are seeing significant gains to wellbeing. Benefits from mindfulness include: a strengthened immune system, improved concentrative powers, stress reduction and conscious decision-making. Employees are happier and more fulfilled; the workspace feels more creative and open to new ideas. When leaders utilize […]

The reality is that some people are just difficult. They make it seemingly impossible to have a positive, constructive relationship. Are there difficult people in your workplace? Or in your personal life? They might be co-workers, supervisors, direct reports, customers, clients, neighbors, or family members. They may be overly demanding or overly agreeable, consistently obstinate, […]

Environments that have a solid accountability system in place and have a high level of personal accountability among its employees, will also have a culture of empowerment where those individuals will feel they have some (or complete) control over their destiny. By providing opportunities to be empowered, employers are also engaging their workforce in what […]

Engagement is a heightened emotional connection that an employee feels for his organization, which influences them to put in greater effort. Higher engagement levels yield higher productivity and retention rates. With employees being an organization’s largest asset, this makes employee engagement a powerful factor in business success. Engaged employees are more productive, customer-focused, and profit-oriented […]

Big Data is an extraordinary knowledge revolution that is sweeping almost invisibly through business, academia, government, healthcare, and everyday life. The term “Big Data” describes the accumulation and analysis of vast amounts of information. But Big Data is much more than big data. It’s also the ability to extract meaning: to sort through masses of […]

Effective communication is the secret ingredient to your organization’s bottom-line demands! When was the last time you wanted to scream: “Is anyone listening?” Well, you are not alone. Although all of us talk and listen to one another, we may not be communicating. In a working environment defined by diversity, stress and uncertainty, it is […]

Goal setting is one of the most basic and essential skills someone can develop. It is the process of defining what you want to accomplish and mapping out the steps to achieve it. Knowing where to begin, how long it will take and the necessary steps to reach the “end zone” is not always an […]

It takes a certain set of attributes to be a good trainer. Comfort in front of people, knowledge of the subject matter, experience, a passion for learning, interest in people. These are the minimum prerequisites. Anyone in a Learning and Development role should have these attributes, but while nice to have, none of these guarantees […]

Sales skills and management skills are two different things. Sales management is another thing altogether. Sometimes top performers in sales are promoted with good intentions. However, what makes you a top sales performer does not necessarily make you a top sales manager. Conversely, what makes you a top manager may not make you a top […]

In today’s fast-paced world, information is sent and received more rapidly than ever before and when information needs to be disseminated quickly, there is no better way than by email. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper email etiquette […]

Table of Contents

COMMUNICATION

TEAMBUILDING

LEADERSHIP and MANAGEMENT

PROFESSIONAL SKILLS

DIVERSITY, EQUITY and INCLUSION

DESIGN THINKING

HUMAN RESOURCES

LEARNING and DEVELOPMENT

SIX SIGMA

SALES

PROJECT MANAGEMENT

PROCESS MANAGEMENT