Catalog

Change happens. And while you can’t control much of the world changing around you, you can control how you respond. You can choose to anticipate and embrace changes or resist them. Change forces choices. If you’re “on-the-grow”, you’ll embrace many changes and find the positive in them. It’s all in where you choose to put […]

The next generation of leaders faces a workplace in a constant state of transformation. Employees are placing a greater emphasis on purpose and engagement in their work and disruptive innovations are remaking entire industries. This new reality requires a new kind of leader. Most organizations have emerging leaders who are promoted based on their job […]

It’s time for a new perspective in sales and sales leadership. Research shows that only slightly more than half of sales representatives (53%) are meeting or exceeding their quotas. And this is in spite of salespeople and sales managers having access to more information, education and sales enablement tools than ever before. This course is […]

Nothing stirs our emotions like the dynamics in a relationship, but often our interaction and reactions are based on mismanaged emotions. Emotional Intelligence is the capacity to recognize and effectively manage emotions in ourselves and with others. Emotional intelligence increases our ability to make good decisions, build relationships, deal with stress, navigate social complexities, and […]

Employee compensation can be the deciding factor in whether or not a candidate accepts a job position. It can also be the deciding factor in whether a company can afford to hire additional employees. Every organization, large and small must determine the pay structure for its employees; compensation and benefits administrators are the key specialists […]

As a relatively new human resources concept, Performance Management reflects a changing emphasis – one that moves away from command-and-control and toward a facilitative model of management. Performance managers and their employees are being asked increasingly to movebeyond traditional, narrowly-defined job descriptions to support team objectives and goals. This course is designed to help participants […]

Generation Z, colloquially also known as Zoomers (the generation born after 1997 through the 2010s) now account for 61 million workers in the United States. While it is important not to generalize too much, Gen Zers as a whole do possess characteristics and motivations that differ significantly from earlier generations in regards to the workplace. […]

Today it seems there are as many different approaches to sales effectiveness as there are products and services to sell. Regardless of their methodology, the sales professionals who truly succeed understand that sales happen when you know and connect with your prospects and clients. This course will take participants step-by-step through the entire sales process […]

Business Process Management has emerged as the glue that enables organizations to effectively integrate strategic initiatives, information technology investments and day-to-day operations, thereby enabling sustainable operational excellence. Essentials of Business Process Management will provide foundational knowledge from the Association of Business Process Management Professionals’ (ABPMP)Comprehensive Body of Knowledge as well as practical roadmaps to guide […]

In our society, and especially in the corporate world, there is a prevailing belief that some people are simply smarter or more talented than others and that this difference is what accounts for a person’s success or failure. However, it’s not just a person’s talent that makes them successful – it’s the belief that they […]