Catalog

With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.

Obtaining a Human Resources certification is a mark of high professional distinction and is sought after by employers around the globe. The knowledge and competencies acquired through certification are universally recognized and applicable. A certification demonstrates knowledge, qualification, achievement, and commitment to the profession. An HR credential helps establish credibility and distinguishes you as a […]

The last decade has seen organizations in all sectors benefit from a renewed surge in productivity. These gains are the direct result of improved process management techniques and the application of new technology. Still, the business press reports many stories of failed reengineeringefforts, insufficient ROI from enterprise software systems, and the rejection of new technology […]

Knowing yourself and how your behavior affects the actions of your team is a key advantage for a manager. This awareness can help you improve your ability to lead your team and improve their overall productivity. Participants will learn about team dynamics and how understanding others – their goals and values, needs and wants, strengths […]

The hiring process is shifting. Recruiters are looking for ways to hire better talent faster and more cost efficiently. Recruiting leaders know that if their companies aren’t sourcing and hiring for diversity, they’re missing valuable talent and experience. In addition, with the high cost of turnover well documented, companies large and small who are interested […]

No doubt, good instructional design helps guide learners toward achieving the learning goals of a course. The creation of a training program that creates a real and sustained impact on attendees is part art and part science. During this course, participants will acquire a set of tools and guidelines for designing and developing a meaningful […]

Workplace ethics and integrity go beyond the realm of individual employee values. Ethics are an integral part of an organization’s public reputation. Ethical lapses within an organization can devastate the company, ruin an individual or department’s credibility, and invite costly litigation in today’s litigious business environment. In other words, building workplace integrity is about creating […]

Kaizen is a potent tool to not only fix specific problems or workflow issues, but to tap into the creative resources of the workforce. Kaizen Events can result in rapid (1-5 days) workplace changes using cross-functional volunteers from various groups. Properly done, Kaizen allows workers to take control of their work areas for continual improvement […]

Recent history has seen some of the most active years for new employment law legislation in the last several decades. Learn from experienced practitioners how to comply with and understand these laws applying to business and industry. Many new laws and recent legal developments will be covered along with our interpretation of existing compliance issues. […]

The successful project manager is as skillful with people as they are with project management tools and project-specific content. Effectively leading the project team and communicating with all stakeholders – either on the project team or impacted by the project scope – are key skills project managers must develop and practice to ensure project success. […]

On a daily basis, leaders face daunting challenges. While judging multiple projects and processes, they are also expected to motivate a team of diverse individuals to work collaboratively and productively. Without the proper skills, leaders can be left feeling overwhelmed when faced with these competing priorities. To help leaders cope with these challenges and succeed, […]

Table of Contents

COMMUNICATION

TEAMBUILDING

LEADERSHIP and MANAGEMENT

PROFESSIONAL SKILLS

DIVERSITY, EQUITY and INCLUSION

DESIGN THINKING

HUMAN RESOURCES

LEARNING and DEVELOPMENT

SIX SIGMA

SALES

PROJECT MANAGEMENT

PROCESS MANAGEMENT