Catalog
With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.
Obtaining a Human Resources certification is a mark of high professional distinction and is sought after by employers around the globe. The knowledge and competencies acquired through certification are universally recognized and applicable. A certification demonstrates knowledge, qualification, achievement, and commitment to the profession. An HR credential helps establish credibility and distinguishes you as a […]
The last decade has seen organizations in all sectors benefit from a renewed surge in productivity. These gains are the direct result of improved process management techniques and the application of new technology. Still, the business press reports many stories of failed reengineeringefforts, insufficient ROI from enterprise software systems, and the rejection of new technology […]
Knowing yourself and how your behavior affects the actions of your team is a key advantage for a manager. This awareness can help you improve your ability to lead your team and improve their overall productivity. Participants will learn about team dynamics and how understanding others – their goals and values, needs and wants, strengths […]
The hiring process is shifting. Recruiters are looking for ways to hire better talent faster and more cost efficiently. Recruiting leaders know that if their companies aren’t sourcing and hiring for diversity, they’re missing valuable talent and experience. In addition, with the high cost of turnover well documented, companies large and small who are interested […]
No doubt, good instructional design helps guide learners toward achieving the learning goals of a course. The creation of a training program that creates a real and sustained impact on attendees is part art and part science. During this course, participants will acquire a set of tools and guidelines for designing and developing a meaningful […]
Workplace ethics and integrity go beyond the realm of individual employee values. Ethics are an integral part of an organization’s public reputation. Ethical lapses within an organization can devastate the company, ruin an individual or department’s credibility, and invite costly litigation in today’s litigious business environment. In other words, building workplace integrity is about creating […]
Kaizen is a potent tool to not only fix specific problems or workflow issues, but to tap into the creative resources of the workforce. Kaizen Events can result in rapid (1-5 days) workplace changes using cross-functional volunteers from various groups. Properly done, Kaizen allows workers to take control of their work areas for continual improvement […]
Recent history has seen some of the most active years for new employment law legislation in the last several decades. Learn from experienced practitioners how to comply with and understand these laws applying to business and industry. Many new laws and recent legal developments will be covered along with our interpretation of existing compliance issues. […]
The successful project manager is as skillful with people as they are with project management tools and project-specific content. Effectively leading the project team and communicating with all stakeholders – either on the project team or impacted by the project scope – are key skills project managers must develop and practice to ensure project success. […]
On a daily basis, leaders face daunting challenges. While judging multiple projects and processes, they are also expected to motivate a team of diverse individuals to work collaboratively and productively. Without the proper skills, leaders can be left feeling overwhelmed when faced with these competing priorities. To help leaders cope with these challenges and succeed, […]
Table of Contents
COMMUNICATION
- Business Grammar Basics
- Communicating Assertively: Finding Your Voice
- Communication Strategies for Organizational Success
- Dynamic Listening Skills
- Email Essentials
- Giving and Receiving Feedback Like A Pro
- Strategies for Creating and Delivering Successful Presentations
- Tackling Tough Conversations
- The Power of Questions
- Writing for Results: Composing Successful Business Communications
TEAMBUILDING
- Building a High-Performance Work Team
- Experiential Team Building – Team Challenge Course (Low Ropes)
- Experiential Team Building – High Team Challenge (High Ropes)
- Managing Multicultural Teams for Peak Performance
- The Power of Personality in the Workplace
- Working Effectively in Virtual and Remote Teams
LEADERSHIP and MANAGEMENT
- Authentic Executive Presence
- Coaching for Performance
- Core Leadership Strengths
- Creating an Engaged Workforce
- Creative Conflict Resolution
- Developing Leadership Skills Through Mindfulness
- Driving Accountability and Empowering Others
- Emerging Leaders Certificate Program
- Engaging and Managing Gen Zers in the Workplace
- Fundamentals of Leadership
- Improving Your Managerial Effectiveness
- Leadership Essentials Certificate Program
- Leadership Skills for Supervisors
- Leading Hybrid Teams
- Leading Organizational Change
- Leading With DISC Personality Profiles
- Leading With Emotional Intelligence
- Making the Transition to Management
- Mastering Motivation
- Preparing for Leadership: What You Need to Take the Lead
- Successfully Managing People
- The Art of Delegation
- Trust Strategies to Drive Commitment and Productivity
- Women in Leadership Certificate Program
PROFESSIONAL SKILLS
- Accountability in the Workplace
- Accounting for Non-Financial Managers
- Bolster Your Assertiveness Skills
- Building a Positive Work Environment
- Business Acumen Basics
- Critical Thinking and Problem Solving Like A Pro
- Cultivating Resilience in the Face of Disruption
- Curiosity and Its Importance in the Workplace
- Developing Positive Relationships with Difficult People
- Effective Goal Setting
- Embracing Organizational Change
- Emotional Intelligence: A Key Factor for Success
- Establishing a Growth Mindset
- Exceptional Customer Service
- Fundamentals of Strategic Planning
- Get Your GRIT On: Growth, Resilience, Inspiration and Tenacity
- Getting Things Done Through Influence
- Integrity in the Workplace
- Managing the Work / Life Balance
- Negotiating for a Win-Win Situation
- Overcoming Imposter Syndrome: Strategies to Build Confidence
- Principles of Effective Decision Making
- Priority Planning for Maximum Results
- Recognizing and Defining Your Competitive Advantage
- Stress Management: How to Reduce, Prevent, and Cope with Stress
- Successful Meeting Management
- The Power of Storytelling
- Time and Workload Management
- Unleash Your Creativity and Innovation
- Using Data Analytics As A Competitive Advantage
DIVERSITY, EQUITY and INCLUSION
- Addressing Microaggressions in the Workplace
- Building the Business Case for Diversity, Equity and Inclusion
- Cracking the Gender Communication Code
- Creating a Sustainable DEI Business Model
- Cultivating Cultural Intelligence
- Inclusive Recruitment, Engagement and Retention
- Managing Unconscious Bias in the Workplace
- Practicing Thoughtful Allyship
- Preventing Harassment in the Workplace
- The Generational Impact to Business
- Psychological Safety in the Workplace
- Today’s Workplace: Fostering An Environment of Inclusion
- Working on a Diverse and Inclusive Team
DESIGN THINKING
- Designing for Adoption: Nudging Behavior Change
- Designing Moments That Matter
- Foundations in Design Thinking Certificate Program
- Spotting Opportunities Hidden In Plain Sight
- The Big Payoff of Little Bets
HUMAN RESOURCES
- Driving Employee Engagement and Retention
- Employee Compensation and Benefits
- Employee Performance Management
- Fundamentals of Human Resource Management
- HR Certification Exam Prep: HRCI PHR®/SPHR® and SHRM CP/SCP
- Labor and Employment Law
- Recruitment and Selection: Developing an Effective Talent Strategy
- The Dynamics of Human Behavior in the Organization
LEARNING and DEVELOPMENT
- Building the Business Case for Learning
- Designing and Delivering Engaging Virtual Classes
- Driving Learning Results With Data
- Effective Training Principles
- Instructional Design: Designing a Training Program
- The Role Learning and Development Plays in Talent Management
- Train-the-Trainer
- Trainer as a Consultant
- Training Needs Analysis
SIX SIGMA
- Six Sigma White Belt Certification
- Six Sigma Yellow Belt Certification
- Six Sigma Orange Belt Certification
- Six Sigma Green Belt Certification
- Six Sigma Black Belt Certification
- Six Sigma Master Black Belt Certification
- The 5S System
- Value Stream Mapping
- Kaizen Event
SALES
- Coaching for Sales Success
- Developing and Implementing Strategic Marketing Plans
- Effectively Managing Your Salesforce
- Emotional Intelligence for Sales Leadership
- Essential Selling Techniques for the New Salesperson
- Leading Your Sales Teams to Negotiate Better Deals
- Principles of Professional Selling
- Recognizing and Defining Your Competitive Advantage
- Writing Winning Proposals
PROJECT MANAGEMENT
- Cost Estimating and Cost Management
- Leadership and Communication Skills for the Project Manager
- PMP® Exam Prep Program
- Principles of Project Management
- Project Quality Management
- Project Risk Management
- Project Schedule Development and Control
PROCESS MANAGEMENT