Catalog
With over 150 courses to choose from, UNC Charlotte can provide your organization with the specific training and education it needs. If you don’t see what you’re looking for, contact us and we can create a course that’s unique to your team and organizational needs. Look through the table of contents, search for classes, or download the catalog to see your options.
Being an effective leader involves much more than just getting things done. Today, a much higher level of supervisory skill is required. This course will explore how supervisors can maintain technical expertise while demonstrating the right type of leadership. Participants will experience the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate […]
Nowadays, the majority of knowledge workers can work anywhere, not necessarily in the office. Hybrid teams include team members who are based part of the time in the office, part from home and perhaps part from a third place such as a coworking space or coffee shop, or a mixture of all of these. Hybrid […]
Almost all organizations today confront an ever-changing environment. Change is no longer a choice, but rather, it’s a requirement to staying competitive and doing business. Inspiring organizational change is a key job qualification needed for any leader. Productive and sustainable change leadership is about effectively managing the processes involved with change as well as the […]
Leaders come from all styles. The most successful leaders stand out because they have confident self-awareness and have the ability to effectively adjust their styles to meet the demands of their different roles. The “DISC” behavioral assessment system is just one tool that a strong leader can utilize to recognize each employee’s unique differences. As […]
The day-to-day grind of leading is emotionally demanding, and new challenges and higher accountability create a fever pitch of emotion that can simmer inside even the strongest of leaders. However, leaders with developed emotional intelligence possess greater self-awareness and have the ability to recognize their own behaviors and triggers. By harnessing the power of emotional […]
Whether your sales team is crushing it every month or struggling to reach targets, you can always get better results. It’s important to view every negotiation as an opportunity to build trust and lay the groundwork for repeat business. One of the main reasons that sales teams don’t reach their full potential is because they […]
Set the stage for a successful management career! You’ve been a superstar in your current role as an individual contributor – so they’ve promoted you. This course will help participants lay the foundation for their management career and provide them with easy-to-apply tools they need to make a successful transition into their new role. Participants […]
Cultural differences can greatly affect the dynamics of teamwork, decision making, risk taking – and impact the bottom line! In this course, participants will learn how to adapt their managerial style to the unique needs of their diverse group. Discover how to communicate, motivate and manage conflict across cultural boundaries. This course will provide proven […]
Finding work-life balance in today’s fast-paced world is no simple task. Spend more time at work than at home and you miss out on a rewarding personal life. Then again, if you’re facing challenges in your personal life such as caring for an aging parent or coping with marital or financial problems, concentrating on your […]
Unconscious bias – everyone has it. But that doesn’t make us bad; it makes us human. While we cannot completely rid ourselves of unconscious bias, we can learn how to recognize the trigger for it and lessen its impact in the workplace. These are skills that everyone can learn. With awareness of unconscious bias and […]
Table of Contents
COMMUNICATION
- Business Grammar Basics
- Communicating Assertively: Finding Your Voice
- Communication Strategies for Organizational Success
- Dynamic Listening Skills
- Email Essentials
- Giving and Receiving Feedback Like A Pro
- Strategies for Creating and Delivering Successful Presentations
- Tackling Tough Conversations
- The Power of Questions
- Writing for Results: Composing Successful Business Communications
TEAMBUILDING
- Building a High-Performance Work Team
- Experiential Team Building – Team Challenge Course (Low Ropes)
- Experiential Team Building – High Team Challenge (High Ropes)
- Managing Multicultural Teams for Peak Performance
- The Power of Personality in the Workplace
- Working Effectively in Virtual and Remote Teams
LEADERSHIP and MANAGEMENT
- Authentic Executive Presence
- Coaching for Performance
- Core Leadership Strengths
- Creating an Engaged Workforce
- Creative Conflict Resolution
- Developing Leadership Skills Through Mindfulness
- Driving Accountability and Empowering Others
- Emerging Leaders Certificate Program
- Engaging and Managing Gen Zers in the Workplace
- Fundamentals of Leadership
- Improving Your Managerial Effectiveness
- Leadership Essentials Certificate Program
- Leadership Skills for Supervisors
- Leading Hybrid Teams
- Leading Organizational Change
- Leading With DISC Personality Profiles
- Leading With Emotional Intelligence
- Making the Transition to Management
- Mastering Motivation
- Preparing for Leadership: What You Need to Take the Lead
- Successfully Managing People
- The Art of Delegation
- Trust Strategies to Drive Commitment and Productivity
- Women in Leadership Certificate Program
PROFESSIONAL SKILLS
- Accountability in the Workplace
- Accounting for Non-Financial Managers
- Bolster Your Assertiveness Skills
- Building a Positive Work Environment
- Business Acumen Basics
- Critical Thinking and Problem Solving Like A Pro
- Cultivating Resilience in the Face of Disruption
- Curiosity and Its Importance in the Workplace
- Developing Positive Relationships with Difficult People
- Effective Goal Setting
- Embracing Organizational Change
- Emotional Intelligence: A Key Factor for Success
- Establishing a Growth Mindset
- Exceptional Customer Service
- Fundamentals of Strategic Planning
- Get Your GRIT On: Growth, Resilience, Inspiration and Tenacity
- Getting Things Done Through Influence
- Integrity in the Workplace
- Managing the Work / Life Balance
- Negotiating for a Win-Win Situation
- Overcoming Imposter Syndrome: Strategies to Build Confidence
- Principles of Effective Decision Making
- Priority Planning for Maximum Results
- Recognizing and Defining Your Competitive Advantage
- Stress Management: How to Reduce, Prevent, and Cope with Stress
- Successful Meeting Management
- The Power of Storytelling
- Time and Workload Management
- Unleash Your Creativity and Innovation
- Using Data Analytics As A Competitive Advantage
DIVERSITY, EQUITY and INCLUSION
- Addressing Microaggressions in the Workplace
- Building the Business Case for Diversity, Equity and Inclusion
- Cracking the Gender Communication Code
- Creating a Sustainable DEI Business Model
- Cultivating Cultural Intelligence
- Inclusive Recruitment, Engagement and Retention
- Managing Unconscious Bias in the Workplace
- Practicing Thoughtful Allyship
- Preventing Harassment in the Workplace
- The Generational Impact to Business
- Psychological Safety in the Workplace
- Today’s Workplace: Fostering An Environment of Inclusion
- Working on a Diverse and Inclusive Team
DESIGN THINKING
- Designing for Adoption: Nudging Behavior Change
- Designing Moments That Matter
- Foundations in Design Thinking Certificate Program
- Spotting Opportunities Hidden In Plain Sight
- The Big Payoff of Little Bets
HUMAN RESOURCES
- Driving Employee Engagement and Retention
- Employee Compensation and Benefits
- Employee Performance Management
- Fundamentals of Human Resource Management
- HR Certification Exam Prep: HRCI PHR®/SPHR® and SHRM CP/SCP
- Labor and Employment Law
- Recruitment and Selection: Developing an Effective Talent Strategy
- The Dynamics of Human Behavior in the Organization
LEARNING and DEVELOPMENT
- Building the Business Case for Learning
- Designing and Delivering Engaging Virtual Classes
- Driving Learning Results With Data
- Effective Training Principles
- Instructional Design: Designing a Training Program
- The Role Learning and Development Plays in Talent Management
- Train-the-Trainer
- Trainer as a Consultant
- Training Needs Analysis
SIX SIGMA
- Six Sigma White Belt Certification
- Six Sigma Yellow Belt Certification
- Six Sigma Orange Belt Certification
- Six Sigma Green Belt Certification
- Six Sigma Black Belt Certification
- Six Sigma Master Black Belt Certification
- The 5S System
- Value Stream Mapping
- Kaizen Event
SALES
- Coaching for Sales Success
- Developing and Implementing Strategic Marketing Plans
- Effectively Managing Your Salesforce
- Emotional Intelligence for Sales Leadership
- Essential Selling Techniques for the New Salesperson
- Leading Your Sales Teams to Negotiate Better Deals
- Principles of Professional Selling
- Recognizing and Defining Your Competitive Advantage
- Writing Winning Proposals
PROJECT MANAGEMENT
- Cost Estimating and Cost Management
- Leadership and Communication Skills for the Project Manager
- PMP® Exam Prep Program
- Principles of Project Management
- Project Quality Management
- Project Risk Management
- Project Schedule Development and Control
PROCESS MANAGEMENT