Professional Skills

It’s time for a new perspective in sales and sales leadership. Research shows that only slightly more than half of sales representatives (53%) are meeting or exceeding their quotas. And this is in spite of salespeople and sales managers having access to more information, education and sales enablement tools than ever before. This course is […]

Sales skills and management skills are two different things. Sales management is another thing altogether. Sometimes top performers in sales are promoted with good intentions. However, what makes you a top sales performer does not necessarily make you a top sales manager. Conversely, what makes you a top manager may not make you a top […]

In these increasingly complex times having a well-conceived strategic marketing plan is essential for businesses to win in tough markets and any marketing or sales manager would agree that if you fail to plan, you plan to fail. In this practical course, participants will discover how to develop strategic marketing plans and translate these into […]

Coaching salespeople is different from any other type of coaching. However, sales coaching is a sales manager’s most important job. Research has shown that salespeople respond best when they are provided a clear path forward where they receive guidance on designing the way and yet owns the steps and processes that lead to the destination. […]

Kaizen is a potent tool to not only fix specific problems or workflow issues, but to tap into the creative resources of the workforce. Kaizen Events can result in rapid (1-5 days) workplace changes using cross-functional volunteers from various groups. Properly done, Kaizen allows workers to take control of their work areas for continual improvement […]

In order to improve a process or value stream, it is necessary to have a good plan of action or strategy. Value stream mapping is a key lean manufacturing tool that is used to define the current and future states of a manufacturing or service process and then set the action plan needed to achieve […]

The 5S System is the most common technique used in Lean Manufacturing environments. It allows people to take control of their work area by removing unneeded items (Sort), organizing the needed items (Set), practicing good housekeeping (Shine), setting standards for the first 3S’s (Standardize), and maintaining the improvements (Sustain). This course shows participants how to […]

This course provides advanced training on three of the most-widely used total quality management methodologies in the industry today (Lean, DMAIC, and DMADV). This course covers advanced topics on the Lean Six Sigma methodology and tools used to improve existing processes, design new processes, or reduce waste from existing processes. Participants will gain the Leadership, […]

Lean Six Sigma Black Belts are some of the most sought-after professionals today and exhibit exceptional leadership qualities, understand team dynamics, and assigns all team members with roles and responsibilities. In this role, Black Belts also coach, develop, and advise the management and the employees to achieve common goals. As a Black Belt candidate, participants […]

Certified Six Sigma Green Belt professionals are very much in demand in manufacturing and service industries. This course consists of 19.5 hours of classroom instruction and provides a detailed and hands-on view into three of the most widely used total quality management methodologies in the industry today. This course covers the Lean Six Sigma methodology […]