Professional Skills

Workplace sensitivity is about ensuring that everyone in the workplace is respected and treated appropriately, regardless of who they are. Just as we want people to show respect to our feelings and ways of living, so too must we show respect to others. The idea of treating everyone with respect and fairness may sound simple, […]

Psychological safety is the capacity to maintain one’s distance from danger, feel at ease with oneself, and rely on one’s own ability to defend against destructive impulses that originate from oneself or from others. Promoting employee well-being, job satisfaction, and productivity all depend on psychological safety. This course will explore the definition of psychological safety, […]

Generational differences do exist; but to what extent do they impact working and personal relationship? By traditional definition, your age defines your generation, but what are the differences between the generations and how can understanding the differences work to your advantage? This course will provide an overview of the generations, take a look at some […]

Good communication and respect for others creates a beneficial work environment where employees feel safe and productive. When the workplace is disrupted by someone disrespecting one or more coworkers, anger and resentment can destroy morale. Workplace harassment can damage relationships and destroy lines of communication among employees. This course discusses various types of workplace harassment […]

Everyone deserves to feel welcome, supported, and valued at work. Unfortunately, that can be challenging when you’re the only person in the office who looks a certain way, believes in a certain thing, or identifies as a certain gender. Building a company culture that celebrates all employees starts with a gesture as simple as reaching […]

Unconscious bias – everyone has it. But that doesn’t make us bad; it makes us human. While we cannot completely rid ourselves of unconscious bias, we can learn how to recognize the trigger for it and lessen its impact in the workplace. These are skills that everyone can learn. With awareness of unconscious bias and […]

The hiring process is shifting. Recruiters are looking for ways to hire better talent faster and more cost efficiently. Recruiting leaders know that if their companies aren’t sourcing and hiring for diversity, they’re missing valuable talent and experience. In addition, with the high cost of turnover well documented, companies large and small who are interested […]

Organizations are realizing that cultural intelligence is no longer a “nice-to-have” capability their employees need. Being culturally intelligent is a key future-focused capability for any leader today. Cultural intelligence is one’s level of effectiveness across cultures and it’s been proven to have predictive value when it comes to success or failure in today’s global marketplace. […]

Designing a holistic DEI strategy is about more than reacting to today’s environment – it’s about developing the conditions for long-term behavioral changes and ensuring that diversity and inclusion becomes an ingrained part of your organization’s long-term focus. Changing company culture is no small feat, but this course focuses on implementing the right tools with […]

The fact is…men and women communicate differently on all levels. Although men and women speak the same language, decades of research show that we have differences in priorities, internal processing and behavior patterns. It’s easy to misunderstand, misinterpret or simply not getwhere the other is coming from. In this interactive course, participants will increase their […]