Professional Skills

The ability to tell a good story is a powerful addition to anyone’s ability to communicate meaningful messages to clients, colleagues and the public. A story well told can make us laugh or cry, move us to motivation or stop us dead in our tracks. This course will explore the art of oral storytelling by […]

Meetings dominate life in America today. According to the National Statistics Council, 37% of employee time is spent in meetings. Do ineffective meetings frustrate you? When you lead a meeting, are you able to keep your participants on track? Do you achieve buy- in from everyone around the table? Do your meetings lead to action? […]

While some workplace stress is normal, excessive stress can interfere with employee productivity and performance, impact physical and emotional health, and affect relationships and home life. It can even mean the difference between success and failure on the job. Employees can’t control everything in their work environment, but that doesn’t mean they’re powerless. Whatever ambitions […]

In the years since the publication of First, Break All the Rules, millions have come to the simple, but powerful realization that to get the most out of people, you must build on their strengths. In fact, Gallup research proves that people succeed when they focus on what they do best – this gives them […]

Why is it that the Richard Branson’s of this world are rich and famous? What secret do they know that the rest of us don’t? If you study their lives closely, participants will discover the rich and famous have certain habits that attribute to their success. Successful people are very careful about how they spend […]

Dozens of decisions are made each day and some of these decisions are more important than others. Even the smartest managers in the best organizations often make wrong, and irrational decisions! However, wrong decisions can be costly, not just for yourself, but for your colleagues, team, and organization. They can result in both financial and […]

Ever felt like a fraud at work? As if at any moment, everyone else is going to realize that you’ve bluffed your way to your current position? This phenomenon is known as the Impostor Syndrome. Imposter Syndrome is a term used to describe a set of beliefs that has us feeling like we’re frauds, we […]

Gain the skills, insights and competencies required in all negotiations – in every industry at every level. Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structures, techniques […]

Finding work-life balance in today’s fast-paced world is no simple task. Spend more time at work than at home and you miss out on a rewarding personal life. Then again, if you’re facing challenges in your personal life such as caring for an aging parent or coping with marital or financial problems, concentrating on your […]

Workplace ethics and integrity go beyond the realm of individual employee values. Ethics are an integral part of an organization’s public reputation. Ethical lapses within an organization can devastate the company, ruin an individual or department’s credibility, and invite costly litigation in today’s litigious business environment. In other words, building workplace integrity is about creating […]