Professional Skills

The business case for creating a more diverse workforce has never been clearer and evidence shows that businesses with diverse workforces are more likely to financially outperform their industry’s national average. In fact, a 2015 McKinsey report on 366 public companies found that those in the top quartile for ethnic and racial diversity in management […]

The term “microaggressions” was coined in 1920 by psychiatrist and Harvard University professor Chester Pierce. Microaggressions are brief and commonplace daily verbal, behavioral, or environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative slights and insults towards others. Perpetrators of microaggressions are often unaware that they engage in such communications when they […]

Data drives better business. Having data or collecting data is not valuable – but using data is. Analytical insights are changing customer expectations and corporate strategy. Analytics is the new differentiator. Among the many benefits, using data can help companies save thousands of dollars, improve their procurement efficiency, develop their marketing strategies, support business growth […]

Do you wish you could try things at work that have never been done before? Do you doubt your own capacity for creativity and innovation? Do you have trouble getting creative solutions from your team? Relying on yesterday’s ideas, products and assumptions can spell failure to your company and be a detriment to your career. […]

Time management is the process of organizing and planning how to divide time between specific activities. Good time management enables one to work smarter – not harder – so that they get more done in less time, even when time is tight and pressures are high. Failing to manage one’s time damages their effectiveness and […]

The ability to tell a good story is a powerful addition to anyone’s ability to communicate meaningful messages to clients, colleagues and the public. A story well told can make us laugh or cry, move us to motivation or stop us dead in our tracks. This course will explore the art of oral storytelling by […]

Meetings dominate life in America today. According to the National Statistics Council, 37% of employee time is spent in meetings. Do ineffective meetings frustrate you? When you lead a meeting, are you able to keep your participants on track? Do you achieve buy- in from everyone around the table? Do your meetings lead to action? […]

While some workplace stress is normal, excessive stress can interfere with employee productivity and performance, impact physical and emotional health, and affect relationships and home life. It can even mean the difference between success and failure on the job. Employees can’t control everything in their work environment, but that doesn’t mean they’re powerless. Whatever ambitions […]

In the years since the publication of First, Break All the Rules, millions have come to the simple, but powerful realization that to get the most out of people, you must build on their strengths. In fact, Gallup research proves that people succeed when they focus on what they do best – this gives them […]

Why is it that the Richard Branson’s of this world are rich and famous? What secret do they know that the rest of us don’t? If you study their lives closely, participants will discover the rich and famous have certain habits that attribute to their success. Successful people are very careful about how they spend […]