Leadership and Management

An engaged workforce is a major competitive advantage for any organization. Engaged employees are more committed to their organizations, leading to greater productivity and higher net profit. In fact, according to a Gallup State of the American Workplace report, businesses with high employee engagement reap a host of benefits including reduced absenteeism, turnover and shrinkage; […]

In the years since the publication of First, Break All the Rules, millions have come to the simple, but powerful realization that to get the most out of people, you must build on their strengths. In fact, Gallup research proves that people succeed when they focus on what they do best. When they use their […]

Many talent development professionals have discovered that they need to add coaching to their skill set. Performance coaching can be described as a series of guided conversations that enable the “coachee” to discover and implement personal solutions to challenging issues or areas of performance. These solutions, because they are intrinsic to the “coachee,” are more […]

All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This course will help participants develop a positive approach to conflict resolution by gaining an understanding of how conflict affects individuals and teams in the workplace. Participants will […]

Demonstrating executive presence is no longer optional for leaders who wish to be exceptional in their daily interactions. Developing poise and presence is vital for any business professional today. Presence allows you to command the respect of clients and co-workers, remain balanced under pressure, impact and influence those in authority positions, and demonstrate self-esteem. Participants […]