Professional Skills

All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This course will help participants develop a positive approach to conflict resolution by gaining an understanding of how conflict affects individuals and teams in the workplace. Participants will […]

Demonstrating executive presence is no longer optional for leaders who wish to be exceptional in their daily interactions. Developing poise and presence is vital for any business professional today. Presence allows you to command the respect of clients and co-workers, remain balanced under pressure, impact and influence those in authority positions, and demonstrate self-esteem. Participants […]

This course is designed to support individuals who seek to cultivate more effective communication skills, clearer messaging, and better align intention and impact. In this course, participants will identify their needs and desires, practice stating them clearly, and recognize ineffective aspects of their personal communication that may be deterring them from successful interactions or hindering […]

Effective business writing is one of the most important communication skills in the workplace today. By writing well, using clear sentences and correct grammar, you can ensure your message is communicated to and understood by your intended audience. This course will help participants improve the way they write by expanding their knowledge and understanding of […]