Professional Skills

Nothing stirs our emotions like the dynamics in a relationship, but often our interaction and reactions are based on mismanaged emotions. Emotional Intelligence is the capacity to recognize and effectively manage emotions in ourselves and with others. Emotional intelligence increases our ability to make good decisions, build relationships, deal with stress, navigate social complexities, and […]

Change happens. And while you can’t control much of the world changing around you, you can control how you respond. You can choose to anticipate and embrace changes or resist them. Change forces choices. If you’re “on-the-grow”, you’ll embrace many changes and find the positive in them. It’s all in where you choose to put […]

Goal setting is one of the most basic and essential skills someone can develop. It is the process of defining what you want to accomplish and mapping out the steps to achieve it. Knowing where to begin, how long it will take and the necessary steps to reach the “end zone” is not always an […]

The reality is that some people are just difficult. They make it seemingly impossible to have a positive, constructive relationship. Are there difficult people in your workplace? Or in your personal life? They might be co-workers, supervisors, direct reports, customers, clients, neighbors, or family members. They may be overly demanding or overly agreeable, consistently obstinate, […]

Curiosity isn’t something that should be reserved just for children. Rather, it’s a trait, a skill, a superpower that we must learn not to stamp out. In a time of increased technological changes, it has never been more critical to move away from status-quo thinking and recognizethe value of curiosity-based exploration. Curiosity is a core […]

In an age of constant change and disruption, how might we not just survive, but thrive? One school of thought suggests that we focus on building resilience, but what exactly does that mean? In their new book, Option B, Sheryl Sandberg and Adam Grant define it as “the strength and speed of our response to […]

In today’s ever-changing workplace, being able to think critically is an essential skill. In addition, from a professional point of view, those with strong problem-solving abilities often rise through the ranks quickly, particularly if they can come up with effective business solutions. However, you can’t solve a problem unless you can get to the cause […]

Today’s organizations need leaders, managers, and employees who can directly contribute to the achievement of their goals and objectives by making the right business decisions. Essentially, every employee needs the skills and tools to think more like a business owner and to understand, set, and execute business strategy while being able to measure the effectiveness […]

Can attitudes on the part of employees and companies affect: productivity and morale, sales and customer service, absenteeism and turnover? The answer is a definite yes! Having a positive attitude affects virtually every part of a company’s operations for the better. This course will enable participants to combat counterproductive behaviors and create a positive and […]

Gain more confidence, decisiveness and respect! Learn powerful tools for assertiveness to help you deal with conflict at all levels in the organization… discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. Participants will assess their areas […]