Professional Skills

In an age of constant change and disruption, how might we not just survive, but thrive? One school of thought suggests that we focus on building resilience, but what exactly does that mean? In their new book, Option B, Sheryl Sandberg and Adam Grant define it as “the strength and speed of our response to […]

In today’s ever-changing workplace, being able to think critically is an essential skill. In addition, from a professional point of view, those with strong problem-solving abilities often rise through the ranks quickly, particularly if they can come up with effective business solutions. However, you can’t solve a problem unless you can get to the cause […]

Today’s organizations need leaders, managers, and employees who can directly contribute to the achievement of their goals and objectives by making the right business decisions. Essentially, every employee needs the skills and tools to think more like a business owner and to understand, set, and execute business strategy while being able to measure the effectiveness […]

Can attitudes on the part of employees and companies affect: productivity and morale, sales and customer service, absenteeism and turnover? The answer is a definite yes! Having a positive attitude affects virtually every part of a company’s operations for the better. This course will enable participants to combat counterproductive behaviors and create a positive and […]

Gain more confidence, decisiveness and respect! Learn powerful tools for assertiveness to help you deal with conflict at all levels in the organization… discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. Participants will assess their areas […]

By emphasizing the importance of financial data on the decision-making process, this course allows non-financial business employees to become better users of financial information so they can be more strategic contributors to their organization. This course is designed to provide individuals without a financial or accounting background the concepts, tools, and techniques necessary to improve […]

Leaders know that accountability is a cornerstone of successful management. Accountability in the workplace is about fulfilling a commitment and is integral to the success of an organization. In the absence of accountability or when accountability is not a priority – blame, complaining,procrastination, and disengagement often follow. This course explores the various elements that can […]

Having authority alone is not enough. At every level, business and performance should be built on a solid foundation of mutual trust. Trust has been proven to decrease turnover, increase innovation, and improve team performance. When trust is compromised, relationships and productivity can suffer. This course will enable participants to develop and drive performance, build […]

Having authority alone is not enough. At every level, business and performance should be built on a solid foundation of mutual trust. Trust has been proven to decrease turnover, increase innovation, and improve team performance. When trust is compromised, relationships and productivity can suffer. This course will enable participants to develop and drive performance, build […]

It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible and productive than those who don’t. This practical, hands-on, interactive course will help participants learn the most effective way to motivate others. We’ll also discuss how to tell whether it’s motivation or training that a […]