Professional Skills

By emphasizing the importance of financial data on the decision-making process, this course allows non-financial business employees to become better users of financial information so they can be more strategic contributors to their organization. This course is designed to provide individuals without a financial or accounting background the concepts, tools, and techniques necessary to improve […]

Leaders know that accountability is a cornerstone of successful management. Accountability in the workplace is about fulfilling a commitment and is integral to the success of an organization. In the absence of accountability or when accountability is not a priority – blame, complaining,procrastination, and disengagement often follow. This course explores the various elements that can […]

Having authority alone is not enough. At every level, business and performance should be built on a solid foundation of mutual trust. Trust has been proven to decrease turnover, increase innovation, and improve team performance. When trust is compromised, relationships and productivity can suffer. This course will enable participants to develop and drive performance, build […]

Having authority alone is not enough. At every level, business and performance should be built on a solid foundation of mutual trust. Trust has been proven to decrease turnover, increase innovation, and improve team performance. When trust is compromised, relationships and productivity can suffer. This course will enable participants to develop and drive performance, build […]

It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible and productive than those who don’t. This practical, hands-on, interactive course will help participants learn the most effective way to motivate others. We’ll also discuss how to tell whether it’s motivation or training that a […]

Organizations are steered by leaders who understand how to mobilize others on to a common ground of performance and alignment. In today’s business climate, an organization cannot afford to be underled by neglecting to develop leadership potential. Participants will learn proven techniques that will give them the skills to make better decisions, resolve conflicts, improve […]

In the years since the publication of First, Break All the Rules, millions have come to the simple, but powerful realization that to get the most out of people, you must build on their strengths. In fact, Gallup research proves that people succeed when they focus on what they do best. When they use their […]

Writing well is one of the most important skills you can develop to be successful in the business world. Every word you write tells your readers who you are. Effective and efficient writing is essential to maintaining client relations, winning job proposals and grants, and garnering support for action within the company. This course will […]

The art of asking questions and encouraging a process of inquiry is sometimes lost in the demand for immediate short-term answers. One crucial skill for leaders is their ability to communicate effectively and this includes the practice of asking the right questions. Often leaders believe they need to have all the answers in order to […]

From time to time, tough conversations are a necessary part of your job. Disagreements don’t just disappear when they’re ignored. Knowing how to be both direct and diplomatic is an important skill when having these kinds of conversations. They need to be dealt with in an appropriate way that achieves the desired result, yet keeps […]